The services that are received for the price of a Prime membership is quickly going down hill. Customer service representatives follow a strict script. Are rarely helpful and just end up solving your issue by giving a 5-10$ Amazon gift card. Essentially paying off the customer with the problem. Not providing better service and definitely not solving any problems. They continue to choose crappy carriers for shipping such as ONTRAC.
5 years ago
Amazon has a
4.7
average rating
from
1,368
reviews
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