American Tall provides decent products with excellent delivery time. One frustration is the shop's reliance on AI for sizing and for customer support. AI-generated sizing has proven inaccurate depending on the garment: Too few metrics are used in the algorithm, which makes sizing inconsistent and a crap-shoot until a custumer reads comprehensive reviews from a previous customer. For customer-support and questions: the chat bot cannot handle questions that do not have an obvious answer in the already-published web pages. Individual feedback can be provided via email, yet this requires patience, and time. Feedback on email can be expected The likert-scale metric for "How is the fit" shamefully general: Too tight or too loose do not capture inconsistent tailoring of a garment. Likewise, the likert-scale metric for "How is the length" fails in the same regard, where inconsistent tailoring throughout the garment cannot be captured in the forced-choice review.