I am appalled at the level of customer service provided by Anglian. Absolutely speechless! Anglian made many promises when trying to obtain my signature for a contract but now the manager I spoke with has no recollection of these promises. Very convenient might I add. Crystal windows warned me at the time (as I enquired with many companies) that Anglian will go back on their word and I was naive enough to assume a company with a reputation like Anglian would do no such thing. How wrong was I?! They have no recollection that they were supposed to fit my old door to an outhouse for me- as good as called me a liar in fact. They agreed to do this as they took 1 YEAR AND 3 MONTHS to fix my faulty door that THEY installed at the wrong size in the first place. They failed to reduce my invoice to the CORRECT amount. My mother is an elderly pensioner who owns the home and Anglian are aware of this yet they are more than happy to lie, scam and cheat their way to a sale. BBC’s rogue traders springs to mind. If it wasn’t for Mario and Conrad (installation team) and their most professional attitude and outstanding work, Anglian would not be in my home right now! Please don’t make the same mistake I did. This company is merely a shadow of what they used to be. Their reputation amounts to a fraction of what it once was. Do your research and avoid this company at all costs. I can only hope my review goes some way to saving yourselves the headache and stress I can no longer save myself or my mother from. I’m even more disappointed that I don’t have the option to give 0 stars. Perhaps negative stars should be offered as an option! If Anglian are honest enough to honour their promise, I will come back and happily update this review...