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Karen
What a joke this company are. We moved into new house November 2020. Previous owner had windows and composite Front door from Anglian. The front door is faulty. Hinges have dropped door wont close without lifting and ramming closed which has subsequently damaged trims seats and frame. Service Manager came out in December, fiddled about with door, then said needs parts which he would order and send someone back. After chasing, Engineer turned up in January, fiddled about and said needs parts, which he would order and come back. What a surprise, no one came back. I chased and spoke to someone in customer service and guess what? I was emailed a link to place a service call! Well today 12th April Engineer turned up. Guess what, he fiddled with door and said it needs parts and is a 2 man job, its like Groundhogg Day. I asked him to call manager whilst I was there. I spoke to Service manager who conveniently could not remember coming out to me.
3 years ago
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Anglian windows has a 1.2 average rating from 471 reviews

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