Throughly shocking experience. Sales team cold called and offered 30% discount on all services and a negotiate price was agreed. I was then pressured into paying a £1000 deposit to guarantee the "special offer" or i would miss out. The paper work was not correctly filled out. Surveyor was rude, and then told me the work was going to cost more, despite all measurements being given pre- hand for the drawings. Over the next 3 weeks I got several calls from the finance team who basically said "the team upstairs are not happy and have valued the work at £6,500 more thsn the negotiated price". I then asked typically how much work would usually cost and they gave the same figure. Effectively lying about the inital 30% discount. I sourced my own independent pricing from 3 reputable contractors for the work required and the price was 15% cheaper on all 3 quotes. It took Anglian 6months to repay my £1000 deposit. When I complained about my experience I was told it was a sales team issue as they get paid per booking and will "tell you what you want to hear". I would strong advice not using Anglian