Do not order!!! We ordered our windows /doors in March 2021. Told they would take up to 12/14 weeks . However never heard anything thing so contacted them. Told Covid in factory so shut for 2 weeks now looking at August 2021. Now asked for a date to put holiday in and was told end of sept21. Yesterday they told us the earliest is Oct 21. Phoned a sales person and asked if I purchased some windows what’s the waiting time for installation! 6-10 weeks! What a joke! We are cash buyers and now think because we are not using finance we are being pushed back . However they took our deposit but unfortunately we cannot get it back as you have 10/14 days cooling off. What a joke as at the 10/14 days period we were expecting are windows within 12/14 weeks! We had no communication of them updating us , we had to do all the phoning. So who knows we could still be waiting another 12 months or more as were in catch 22. Even though Covid has effected two weeks at the factory it still shouldn’t be this long. To think new customers are now being told 6-10 weeks how does that work!! It is false information but once you have paid your deposit you can’t get out! Surly something has to be done. I’m very very disappointed and don’t like writing things like this but don’t want people to fall into this trap