We ordered our windows in April. Still no installation date. The whole sales process was pushy and left us feeling like we had been done over. promised 8 week max installation. Then came the delay for the survey, then the additional work required before we could have installation and yet more costs on top of what are all ready over priced windows. Delay after delay and promises that we’d be given an installation date soon. We can’t get out of the agreement because we’d be paying 80% because apparently they have gone into manufacture. This is not what we agreed to! Customer service is poor, never call you back when promised, phone manner as if they really can’t be bothered - likely because they are receiving complaints all day about the same issue. Do not recommend. I’m devastated to have given them our business and worried about what windows we’ll now be left with if they ever turn up.