After a decent experience 12-15 yrs ago I ordered two timber leaded light windows for front of house. Told and agreed that survey would be within two weeks and delivery/install at 10-12 weeks. Had to badger them after 6 weeks to get survey done, they eventually came after 8 weeks. I was finally given install date of 28 weeks!! Windows arrived and were wrong!! and damaged!! After 40 weeks they arrived again and were fitted, but only 1 fitter who rushed and bodged the install. Now a year later I'm still chasing for rectification with no one returning my calls or emails! Plus timber windows are of inferior quality! Do not touch Anglian!!!!