Poor quality front door. Arrived scratched. Inaccurate sales pitch via zoom call. Promised product could be installed in 3 weeks. No communication. Dreadful customer service. Impossible to contact the company by phone. Poorly fitted door. Internal frame not fixed to wall. Internal latch fitted without agreement when the sales rep and surveyor were both aware that a small child (2 years old) lived at the property and could easily open the door. Lodged a complaint the day after installation. Took over 5 months before they tried to change the lock and door. Arrived with the wrong door and had to re fit the damaged door with a new lock. After several emails a new door was supplied. The lock was too stiff to open and the frame was still not fixed internally. Having emailed again and copied in the managing director an installation manager eventually came out and saw that the door was loosened so the lock would work. This means there is now a draft from the door. The letter box and door handle are still scratched and fixing the door has scratched the door.