We were advised that triple glazing would reduce nearby road noise (it doesn’t) and was informed by an installer that they should have sold us acoustic glazing. 7yrs on, window handles are breaking due to a known fault with the plastic mechanism. It took 2mths for someone to replace them only for a different one to break within a couple of weeks. This time, a replacement handle was posted out for us to change it ourselves, only they sent one of the old style ones with the fault! Today, the match on our front door won’t retract and so the door cannot be opened. We have paid over £100 to a locksmith to make the door usable whilst we wait for our service request email to be dealt with. AVOID this company!!!