Didn't get past their outrageous sales tactics, promised no hard sell, guaranteed the price for 12 months, non of this happened. Quoted £25K for 5 windows, a patio door and interior porch door, reduced to £18.5K if we liked them on Facebook, filled out a survey, put a board up outside etc, but this was only valid for 2 days. A week later the 'manager' phoned up, and straight away dropped the price to £12K, again for only 2 days! Other reputable companies have been coming in at around £11K, without these games, which is what I was expecting! Disgusting that they would have happily taken £6K above the price without thinking twice. Having now read the reviews of rubbish after care service it seems like I've made the right decision but to go with them!