Appalling behaviour! A two day job started two days late and eventually ended after eleven days, still substandard. Anglian agreed to recompence me for seven days I had to take off of work and advised me to call and pay the bill minus my losses. When I called to pay the manager who agreed the deductions blocked the payment. I have since been threatened with court action despite the work being unfinished. We are now at an impasse as I am unwilling to take more time off of work to facilitate a job that was projected to complete in two days. The sale and contract procedure will lead you to believe these people are consumate professionals. My experience is they'll tell you anything to get the job done then renege on their agreement. I have heard nothing from them for some time despite cc'ing the Area Manager. This is just my experience, they may actually get it right sometimes!