JUST YOUTUBE BBC WATCHDOG ANGLIAN WINDOWS (don't forget to check the comments). Worst service I've received in over 10 years of renting properties. Usually use Safestyle but thought I'd try something new as they don't do security doors, huge mistake. It was a complicated installation, Salesman and surveyor told me everything I wanted to hear and when it came to the installation the installer did a terrible job and just got out of there quickly, the quality of the door was not as described, Supposed to be a composite security door but the frame was cheap PVC which is not secure. I withheld payment because it was poorly installed and wouldn't close properly (which is a huge issue as the house is on a busy main road). They instantly started threatening me with legal action for refusing to pay until its correctly installed, they came back and installed it again. I was still unhappy with the poor workmanship but they told me to activate the warranty I would need to pay, so I did, as they were also harassing me for it via phone calls multiple times a day, whereas the salesman told me I could pay after a month after I'm fully satisfied. Since then no one has come back to adjust the door and I've had to pay someone else to temporarily adjust it just so I can close it but will have to pay to install a new door anyway. I've been hung up on more than once on the phone and blocked by their customer support. This company seems to spend money on marketing to make it seem legitimate but I wish I'd seen the reviews on trustpilot.com and reviews.io rather than the ones manipulated on their website and I wish I'd known that they've been on BBC's watchdog for their awful service, terrible workmanship and poor quality products (be sure to check the video on YouTube). I've been conned for approximately £1,500 and all I can now do is warn others, for your own benefit do not use this joke of a company.