I had a conservatory built over nine years ago so in theory still in guarantee. The conservatory itself is fine but the gutter is not fit for purpose and has failed again. AW have been fine on previous occasions but since COVID they have been absolutely dreadful. You can't speak to anyone in person to book an engineer. You have to leave details online that they systematically ignore. So I've written. And they have ignored that, too. Well over a year with numerous reminders and they have still not come back to me. I looked online to see if they had gone bankrupt. Apparently not, yet, but they will if they keep this up.