Avoid Anglian and use a different company. Go with a locally recommended company or look on the Which website for a trusted trader. You will pay considerably less, have them installed sooner, and receive far better customer service. We had new windows installed by Anglian 8 months ago and they unfortunately installed the wrong windows. Mistakes happen but it’s how this company treats the consumer that really bothers me. After initially registering the complaint they just stopped all communication. Calls and emails are completely ignored. Terrible customer service and they ignore their own complaint procedure guidelines. They’re supposed to reply within 8 weeks. It’s been 8 months. To rub salt into the wound they recently called. I thought they were finally replying but no, they were just trying to sell me even more Anglian products. Really?! You can’t be bothered to contact me about the wrong windows you put in but you can find the time to try and sell me even more Anglian products! Avoid Anglian at all costs.