had 4 windows and back door done in April the windows had to be replaced as they were not secure HOW dare they put my family at risk! they have tried to rectify the extremely poor workmanship but are just making it worse please do not use these clowns i have had so much heart ache trying to get to talk to someone in authority but they just do not want to know still waiting for someone to contact me but no one cares. the only person who does want to talk is the guy who tried to rectify it but he is not touching my house again going through the complaints procedure is a waste of time no one answers your emails even though i emailed all the directors and CEO they just don't care AVOID at all costs