I had new windows and a front door fitted in Dec 2021. From Jan 2022 the lock mechanism on the front door would not work, effectively trapping my family inside the house. It's now Oct 22 and 4 no show engineer appointments, 2 mis-placed parts excuses and countless daily phone calls to them and yet still no further along. I'm still having to climb out of the downstairs window to leave the house on occasions. Just appalling after sales. I would definitely not recommend this company to anyone. I wish I had read this review and many others all saying the same thing about your front doors, I am having the same problems, you don’t seem to realise if I had a fire and I couldn’t get out it would be your companies fault, has this got to happen before you will admit the door is faulty, I keep being told “ well you signed for it “ I hadn’t even had the door a day then. In October 2022 I had a replacement locking mechanism fitted and a couple of days later I was on the phone again as I couldn’t get out of the door, fitter arrived the next day and of course the door opened, only to be told “ it’s working now and there’s nothing I can do unless it doesn’t work for me “ Well I have just had a manager come to see the door and he shut it and couldn’t open it up again, how pleased was i that someone from Anglian had the same problem, only to be told again “ you signed for it “