I paid £3,350 deposit on a near £17,000 order for windows and sliding patio door on 5/8/23. The survey was done 30/8/23. I heard nothing about the installation date and repeatedly chased it to discover that they never sent the order for manufacturing, as it turned out they are unable to manufacture one of the windows. So it took them 3 months of wasting my time for them to come to this realisation. For a big company like Anglian, you would expect they can produce any sized window, well think again. After multiple emails begging for my deposit to be refunded and chasing it up for the last 3 weeks, still haven't been refunded. They are such a JOKE, wish I'd paid attention to the bad reviews and stayed away. Better to use a smaller local company in future. Anglian are scammers.