I do not usually leave reviews and especially not negative ones, but the way I was treated by this company was terrible and I felt I need to review it because when I tried to approach them personally about how I felt, they were least bothered. In my opinion it’s the Worst company, they are not serious about their business. They are extremely unprofessional. We wanted to get a consultation from them about making a porch and booked an appointment with them for 10am on a Saturday, they confirmed the appointment during the week on phone and via email. Come Saturday 10am, 10.15, 10.30 - forget someone coming out, they didn’t even call to inform us that no one will be coming. We rang them twice and they said someone is on their way, it was then 11.45 and no one was there. When we rang them, they had nothing to say except offer a rearrangement of the appointment. We said perhaps it’s a one off and picked the next Saturday at the same time. Here I am on that Saturday, it’s 10.40am and no one has bothered to come and when we rang them they said yes there is a booking on the system but no one is coming. When we asked them for an explanation of how we have been treated and we are disappointed with the past 2 weeks they said “all we can do is apologise and offer another appointment”. They had no explanation of why this has happened. I’m highly disappointed and do not recommend them to anyone.