AVOID BY ALL MEANS!!! I had a trader coming to my property 2 days ago to install cladding. When negotiating the quote, he convinced me he is working under Anglian Home Improvement for many years and he specialises in cladding installation. Paid initial 2900£ as deposit for materials and weeks later I have been asked to pay another 1000£ to cover additional expanses caused by original supplier delivering faulty goods and requiring now to change suppliers etc. Month after chasing when works will start, person arrives with Anglian Home Improvement Van and starts doing work on half of the property. After doing first day work, we checked and been left in absolute shock of the quality and standards so we start chasing trader asking for explanation. Simple explanation was the walls of the property aren’t straight and there is nothing can be done to prevent slight imperfections. No waterproof membrane installed, no trims or anything… To make matters worse, I rung Anglian Home Improvements and asked if they are aware of such activity happening behind the scenes. Provided with all evidence of poor quality work carried out. The traders name doesn’t appear to be any part of their employees/subcontractors list. I do understand that but when I asked if they going ignore the fact the person carrying fraudulent activities using their name, member of customer service team, advised they can’t do anything and trader must bought their vehicle and is scamming people. Anglian will not be able to open any talks in regards to refunds or fixing any issues and neither they going to report fraudulent person to a police. I am personally absolutely devastated with not only financial loss but terrible installation and such nationwide company is not even willing to do a single thing.