Unprofessional, Aggressive, and Deceptive Practices. I recently sought a quotation for 12 windows from Anglian Home Improvement and was thoroughly disappointed with the entire experience. From the outset, the first point of contact, a sales representative, was condescending and aggressively pushy. Despite my lack of interest, he proceeded to ask invasive personal finance questions, which felt inappropriate and bordered on unsolicited financial advice—especially when suggesting how I could "afford" their extortionate quote of over £14,456.00. When I made it clear that the price was unaffordable and that I no longer wanted their business, the sales representative’s tone shifted from pushy to outright rude, ending the conversation with a highly unprofessional remark: "Watch out for those drones." This was in response to my mentioning earlier that I served in the Armed Forces—a completely unnecessary and disrespectful comment. Days later, I was contacted by the regional manager, who claimed they wanted my business and were willing to lower the price to £9,613.53. When I asked why they were comfortable with a nearly £5,000 price reduction only after I refused, they had no response. This suggests that the original quote was inflated, which I find both deceptive and unethical. Even after making it abundantly clear that I have no interest in their services and explicitly requesting to be removed from their contact lists, I continue to receive phone calls from different numbers, text messages, and emails. Their persistence is nothing short of harassment. In summary, my experience with Anglian Home Improvement was characterised by aggressive sales tactics, unprofessional behaviour, and deceptive pricing practices. I would strongly suggest against engaging with this company.