PLEASE NEVER USE THIS COMPANY. Just a big company taking a lot of money for cheap installation with no care for the customer or their property, no attention to detail and zero pride in their work. My property has been damaged beyond belief. I expected a bit of damage around walls and render, but not furniture, wooden flooring, concaved sink unit, broken kitchen tiles, a widow leak, various chunks out of walls and sills - most of which they have tried to hide with sealer. When I complained I was told told the damage was there before and I am lieing. I followed up wIth a call where a manager called Adam Alexander pretended he did not know who I -or my property address- was. Someone eventually came around, and at first pretending they couldn't see any damage, admitted it. When gone , even though they had seen it - they asked for pictures. For weeks they ignored my emails and then they said they had not received the pictures (all lies - I had adhered to every picture they asked for and resent the pictures numerous times. Only when I copied in head office, he said oh yes I got the pictures. I have still not had response to my actual email and what will be done about the damage. When Thet came around they said this would have to go through liability insurance if the £50 offered was not enough. I agreed. They are now still just ignoring me again. Just a big company , charging to much for zero customer care - its just disgusting. PLEASE PLEASE NEVER USE THIS COMPANY. I had my windows fitted in August, it is now October and they are still ignoring me and denying damage, even though I agreed we would go through liability insurance. They are a big company preying on hard working people and they think by wasting their time they will get away with it. They are EXTREMELY unprofessional and ripping people off. It has cost me £17k for 2 doors& 4 windows. I paid for extras on the doors and they did not fit ANY of them until I fought and fought. They have still not fitted the security chain I have paid for. This has caused me a lot of unnecessary stress-I work full time and paid for what I thought was a prestigious company as I do not have time to mess around. I work hard to keep my property nice and saved for 3 years to get new windows and doors