Window fitted 11.July still not working. Windows fitted 11th July 2024. On same day we reported to Anglian that one tilt & turn window did not tilt. Arranged for engineer to visit. He came Sept 6th. and found a metal part on tilt mechanism was missing. He promised to source missing part. No word from Anglian by 28th October so tried to buy replacement window from them. Anglian refused saying they would progress a repair. 3rd Dec, no further word from Anglian so contacted but no reply. 12th Dec. contacted Anglian by again proposing to buy new window. They have now arranged Engineer to visit on 14th January 2025. This was the same position we were at in July 2024. I believe they can't process the repair. I expect they are deluged with repair work for Safestyle and Everest customers. Do not use this company at the present time. They will happily sell to you but can't repair or resolve installation problems. The most pathetic customer service I have experienced. Date of experience: 11 July 2024