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Anonymous
Avoid signing into a contract with this company. This company doesn’t deserve a one star review. Ordered and paid a deposit for a new composite door in May 2024. Company cancelled short notice on us 3 times. Door was damaged by installers. New door made only to discover when they came to fit it, that the surveyor had measured incorrectly o. Initial store visit 5 months prior. The door was now to big. The last fitter said we were lucky that they had not removed the door frames or existing door without measuring first. The timescale was way beyond the signed contract of 6-12 weeks delivery to purchaser. Complaint made and notice served on company. No response to complaint from regional management. Contacted bank in December to raise a dispute and bank recovered my deposit. This company appear to bully consumers with unfair practices, and unfair contracts, which back consumers into a corner, absolving any responsibilities for their poor practices. I am waiting for a response from Anglian Home Improvements to my course of action.
1 month ago
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Anglian windows has a 1.2 average rating from 473 reviews

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