ABSOLUTELY SHAMEFUL CUSTOMER CARE!!!!!!!! Anglian had been very courteous and charming when they wanted our business (reminds me now of a snake oil salesman). However, once they have installed the doors and had our money, they have changed their tone. During the lockdown, our door has come off its hinges because it was NOT INSTALLED PROPERLY in the first instance -not my words, but Anglian’s own repairman who came to inspect the door after a very long wait from our part (who funnily enough came with no tools to repair the door and so now we are again in the ever waiting list!!) Now whenever we call them to ask about the progress of the query, they keep changing the tone to either condescending or rude!! We can’t get a straight answer from them which is so frustrating. I will surely be reporting them to the trading standards. After spending so much money on these blasting doors, is it wrong for me to expect good customer care? Or am I asking too much? If anyone is thinking of using Anglian- I would seriously ask them to think twice before giving them your hard-earned money!!