Used several times for none prescription medicines with reasonable results so placed an order for one of our dogs prescribed medicine online with prescription attached only for Animed to later ask for the original to be sent by post delaying order, they then lose the prescription with no apology only wanting us to pay another £15 to get a new prescription from our vets. Canceled order and got a refund so only out of pocket for the £15 for the original prescription they lost. Don't order from Animed if can't wait weeks for your pets medication or wasting money to replace prescriptions they lose.