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Elena
Would give zero stars if I could. Was charged for my repeat delivery on 14th. Still hadn’t received anything by 21st so I enquired and rang customer services who assured me it has dispatched and would be with me the next morning. I still had a 4 days food left so I though it would be fine. Nothing turned up the next day and I didn’t hear anything until 6pm Sunday night that my order had been cancelled due to out of stock!!!! So I am £50 out of pocket with no food for my dog. They offered me a paltry 10% my next order.... no thanks why would I order with them again. Will spend my money on Fetch from now on. Next day delivery and free over a certain amount.
3 years ago
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Animed Direct has a 1.6 average rating from 248 reviews

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