Dreadful Company!!! I ordered life saving medication for my dog over 3 1/2 weeks ago having uploaded my prescription. When I checked back on the website a few days later, to see if it was being processed, it wasn't ! I called and spoke to a member of staff who assured me it was being dealt with. Several days later no order so called again and was told the order was with the pharmacy and I would receive it in a couple of days' I didn't. Now I have received an email from them today, cancelling my order and to try again next week!! I now have to buy the medication at twice the price from my vet as I have run out. Do not use this company, they are a complete shambles!