"Avoid this company. Order at the 12th march and did not hear from them after 7days I tried to contact them sent 10 email and even rang the 20 times Unable to get through, after to 2hours of trying I was number 6 on phone line after 29 minutes I was place 5 . I gave up in the end . ( the company would of be closed by the time it got around to me . I checked my bank account and £55 was taken on the 12 th March . so I opened a paypal case to get my money back ( as buy know I’ve ran out of dog food . Got E mailed was told it was out of stock on one of my items no one bothered to inform me! Took my money though, had to order urgent delivery from the amazon web and have now been informed I delayed is due to me because I’ve opened a case on paypal . I’ve know sent 7 message though paypal and 3 emails asking for a refund , Still waiting refund, would never trust them, could have ordered elsewhere earlier and happy to pay a bit more money for the items and deal with a Decent company . If they had had the decency to inform me or even respond to my emails .i sure this matter would of been sorted out . Won’t allow me to rate zero stars!!!! AVOID AVOID AVOID Untrustworthy