I ordered my partner the 12 Nights of New Sensations Advent Calendar, which includes various vibrators, lubes, and all manner of things you WOULD NOT want anyone else to see. The Ann Summers site promises discreet packaging: https://support.annsummers.com/hc/en-gb/articles/360012051400-Will-my-parcel-be-discreet- HOWEVER, when the gift was delivered, it was not in any packaging whatsoever, just clear plastic wrap (see attached photos). Furthermore, my partner (long-distance relationship - he lives across the country from me) was out of town for a few days and had the (rather elderly) couple next-door getting the mail and bringing in any packages for him AND HIS ROOMMATE. When he returned from his trip, the package was sitting on the kitchen table on top of all of the other mail. This means that that either or both of his neighbors, and probably his roommate (who had returned from his own travels earlier in the day) had all likely seen this intensely personal and private purchase, as well as postal service employees (my partner has a fairly public government job), and whoever else. The whole thing is truly quite appalling, and really sullied what was a carefully-selected and lovingly-given present. I will refrain from giving one star, because maybe the products contained therein are of good quality, but I really feel that Ann Summers has a lot to answer for this this debacle - truly inexcusable!