Not happy at all ...DON'T USE!
I placed my order and after 1 minute realized I ordered the wrong bra size, I emailed them straight away to amended they said they couldn't and I would need to just send back once I received it...I'm sure in the 1 minute it took for me to notify you this could of been changed or cancelled.
Now I have been waiting 2 weeks for my refund and nothing, I emailed them and they said I had to wait 15 days....very unhelpful customer service and very slow process.
I have confirmation they received it over 1 week ago and yet they wont confirm this nor issue my refund.
Rubbish customer service and slow refund process
7 years ago
Ann Summers has a
3.6
average rating
from
96
reviews
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