I am yet another customer who ordered several dresses in April 2020 and only ever received one of them. It is now April 2021. I have emailed many times and messaged on Instagram asking for a refund for my undelivered products. Initially I got replies stating covid as an excuse but for months now I’ve had no reply. I am owed $250. I had ordered from annah hariri before and had a very good service but things have clearly gone massively downhill since then. Completely out of order. They still have the cheek to send weekly emails advertising sales and new collections when they still haven’t even been able to deliver on their orders from 1 year ago!