Like other customers have reviewed I too made a purchase in September 2020 and have not received it to date.. it is now April 2021. I too am h able to reach any of the numbers are are disconnected and one rings through. This is just unacceptable customer service. They took the costs out immediately why not fulfil their obligations and send people their orders. Absolutely disappointed.. I was asked to be patient as due to COVID they have had some delays this was in January some 5 months after making the purchase. This is patience overload. Respectfully either refund my monies or get my order out to me ASAP