I placed an order about a year ago with 4 items, and another separate order with 1 dress. The 1 dress order arrived, while the other one did not. To be honest the dress looked nothing like the picture. I still haven't worn it nor do I plan on wearing it. I gave them the benefit of the doubt and thought maybe it was just that one item that looked different. I waited for my other items and they never came. Contacted them multiple times over a long period of time. I finally got a response weeks later and asked for a refund and received it. I have since then ordered 2 more dresses and a skirt, thinking I would give them one more chance because their items look really cute online. The order did arrive, but the material of the dresses felt weird. It's very stiff and not flattering when I wear it. The color was also a bit off. I got rid of both dresses without ever wearing them. The skirt I wore one time just because I paid money for it but I don't think I will wear it again. The material was also very unflattering. For those of you who haven't received your orders, I hope you never receive them and are able to return and receive a refund like I got last year.