Bought a program online earlier in the year. Started using the seat recently with my 5 month old. The harness is awful - it may adhere to Australian standards but it is such poor design from a quality and usability perspective for a product at such a high price point. The resolution was to watch a video of how to use it - I know how to use it. That’s not the issue. The re-design of the harness in the 2022 priam seat clearly highlights how flawed the earlier version was. Would not have bought it if I knew it was going to be so bad. I would have expected a replacement or at least discounted option. Will be telling everyone I know these prams are the worth it.