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Chris C
ROBBED OF MONEY. NO CUSTOMER SERVICE. I bought an Outdoor Heater on the 23rd May. It was dispatched quickly but the courier Yodel lost the parcel, after they wrongly scanned it as delivered. I tried to call Aosom to inform them and either get a replacement or a refund. However their call centre is not taking calls due to Covid-19. Filled out their online form 'wheres my order' on the 30th May. No reply. Emailed them on the 6th June. No reply. Messaged them again on the 8th June. Still absolutely nothing. Aosom's customer service is non existing. I feel they do not care about their customers and that I have basically been robbed of no small amount of money. DO NOT BUY from Aosom ever.
4 years ago
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Aosom UK has a 4.3 average rating from 875 reviews

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