This is the worst phone I've ever had in my life, just like the traditional Chinese phone. I thought that I would get a new mobile from a large company so that it would not be defective, and with the first week I discovered that the speaker was not working. At first I thought it was from the network, but it was the phone. I called customer service and one of the workers himself said that he could not hear what I was saying as if I was talking under water and I was sent to an apple store and the surprise was that they did not see any defect and they would not fix the phone because that is normal in modern mobiles I did not understand this and I called again and I had one of the two options: either accept the mobile as it is or accept that they send me the mobile manufacture refurbish This is the worst iPhone 13 pro Max and the worst customer service