I downloaded an application called Last War from Apple Store. It was a fun experience until Last war charged my apple account 4.99 for something I did not purchase. I requested refund from Apple which was provided. In response, Last War locked my account and demanded that I pay them the 4.99 they charged my account without permission. As I had spent $113 on other items that I now had no access to, I requested a full refund. Apple denied this refund so I appealed. They again denied and told me this decision was final. I called their support who informed me that there was nothing to be done, and nobody to speak to reference this decision. Last war stole money from me. Apple defended their practice in doing so, and refused to give me my money back. Neither customer support would handle this situation amicably. Apple has my bank account saved in their system, and allowed this company to take my money without my permission, then refused to give it back to me. While $113 does not seem like much, two multimillion dollar companies stealing money from an individual is insane.