I promise I will not buy another Apple product again. I took my iPhone 25 miles away, to an authorized Apple location at a mall. Only a couple of customers in there begging morning. Talked to a representative at the doorway. Only to be told that they could get to myself at 3:30pm. I was there at 11:30am. Told him no way am I hanging around a half working day for them to change my battery. Called Apple from outside the store telling them the problem. They only wanted to offer me for that, I believe like a free charging cable. I said no way. We were online for about an hour. With no resolution. I left. I asked them if they wanted to have me wait. Would they like to pay me for my time. I said why do they have limited stores and most have to travel. But Apple products are sold in all stores. How fair is that and as rich as they are. Apple treated I myself this way and all the products I do have from Apple. I want no more business with company no more. I will be going to android. I admit I will miss Apple. Will be having to move on with this kind of support. After calling and complaining. I thought Apple would have tried to get in touch with me. Nope Have to find time now to go look at Android phones and leave Apple business behind and spread the word. I could have understood waiting 30 minutes to an hour. Not no half of a working day.