Extremely poor apple customer car service
I have booked 2 iphone 16 pro max with apple store. By mistake I choose one to deliver at my home and one at my local PO.
Both were scheduled to deliver before 10/2024.
I called the apple store to check the status of my order and requested if my order can be clubbed together either to deliver at PO or home.
They tried to rescheduled the order and said it has not happened but one of my phone used to deliver at PO has been delayed to 14/10 just because of they tried to rescheduled.
Now they cant put the order back to 01/10 which was the previous delivery date.
I even talked to the manager she said she apologised but she cant do it.
I purchased these phone to gift my sister and her son on her birthday which is on 06/10. I told them that it is a gift but they did not bother about it. They said if you want you can cancel the order.
I feel like they have given my order to someone known and rescheduled my order on purpose.
I don't know where should I complaint about it.
Because I could not any website so I decided to put it in my reviews.
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