Worst customer service. AppleCare+ is a scam, they make it as difficult as possible to make a claim. I’ve been trying for weeks to make a claim for my iPhone, only to be messed around so many times. Apple’s products are already overpriced and prone to being faulty and unreliable, so I thought having AppleCare+ would help with that. After being a lifelong customer after being sucked into the hype as a teenager, I will NEVER buy another Apple product again. I was looking for another laptop/computer and will be getting a PC now. After researching it, I never realised how much Apple marks up their products just for having the name Apple. It’s NOT worth it. It’s simply a designer price tag. Never repurchasing from Apple ever again.