Apple and Verizon both suck we paid $900 to upgrade my daughters phone from a 14 to 15 pro max a couple months ago. Told the lady I didn’t know her iCloud passcode. She still transferred everything onto my daughter‘s phone. She can’t even do anything on her phone and I still keep paying the bill and fighting with Apple and Verizon. They keep telling me there’s nothing they can do but y’all didn’t mind taking my $900 and make me pay monthly payments for the past couple months. The phone is in my name. I have an ID to prove who I am. I even put the card that’s linked to her phone on there and they still won’t help us 
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