After several decades I’ve decided to migrate from MS/HP based computers and decided to buy an initial Apple Desktop to validate my decision by running benchmarks on it created by our design leader. I selected Amazon, as my online source, and placed an order for a new computer and, as is normal, had a pending payment advice note in my applicable bank account. I would typically expect payment to be taken upon delivery or shipment from warehouse. As this was, I thought, a very standard run-of-mill, mid-range, unit I’d expected delivery in a week or so. There was no indication that the PC in question was a ‘not yet released item’ or indeed out of stock, despite this and the fact no delivery date had been given I was charged the full order amount after a few days. On consulting an Amazon customer support agent, I was informed the delivery date could be months away and if I wanted, they would refund my payment in full. Amazon have not understood I wanted a new Apple PC not a refund – their commercial model is a confusing one. However, on consulting with Apple this week I was advise Amazon are not reseller for Apple and no advice or help was offered. I think Apple and Amazon are telling me they do no want to sell me a Computer, nor do they want me to migrate from MS Windows to Apple environment – what a frustrating business model.