Frankly, appalling. Placed order early January. Told them that I was without either fridge or washing machine due to both breaking down. Agreed delivery of 1st February. They told me that I could have the fridge the next day but I would have to wait for the washer. I was okay to wait. Then got a call 23rd January, sorry, the fridge is unavailable! And we can't get the washing machine in time! Agreed upgrade to fridge, new delivery date 6th March. Not happy. But agreed. 6th March. Ring them for ETA. Not coming. Fridge unavailable and discontinued. Washer unavailable and discontinued. Why haven't they even bothered contacting me? I would have waited in all day for nothing. No call, no email. Nothing available to suit. Can't get anything. Only a refund. I've paid two months of credit card interest on a grand, about £40, for literally nothing. I'm waiting on a call back from a manager, but I doubt I will be compensated in any way for this horrendous customer service. Absolutely shoddy. Terrible service. Do not use!