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Chris Murphy
Warning - Worrying Service Warning ! I regret my experience has been appalling. Placed my first & last verbal order for £5,760 of a complete set of appliances, the reason for a verbal order was to confirm stock availability, they 100% confirmed stock was on the floor & confirmed a delivery date that came & went. Kitchen fitters were booked, no delivery & a pile of excuses & mis information about why or who is to blame. To conclude the stock they say that they had they didn’t, the delivery issue was not resolved with each department blaming the other & to cap it all the account manager complained he was not going to get his commission for the sale. I regret also that trying to contact them other than to place a order will take you quite some time on hold & when you do eventually speak to anyone they can’t actually help you ! I thought I had saved a few £s but I fact it’s been a disaster purchase. I can not recommend this business, my advice is go elsewhere & be looked after by someone with good customer service. This review is less than 1 star but as they don’t get shown anywhere I’ve marked it as 5 star & hope you are now aware of there 1 star service
3 years ago
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Appliances Direct has a 4.2 average rating from 5,897 reviews

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