Appliances Direct Staff are amazing, they were there to help with everything all along the way. I had a question regarding the extended warranty and this was dealt with efficiently. The items I purchased were a competitive price so I was well pleased. The delivery was two hours early which did provide my son with a slight problem. He had his hands full with a sick baby and a toddler at the time and I was on my way to assist him. No phone call to let us know they were going to be early. The delivery guys were quick to drop and run. I had paid extra to have them fit the drier but they just dropped it in the outhouse, took the packaging and disappeared. I put it in place and plugged it in. It worked perfectly, so no problem there. Full marks to Appliances direct but the delivery service used was not up to their standards.