Re: Hotpoint 60cm Double Oven, Electric Cooker (Item Code HDM67V9CMW). Bought this Cooker on 3rd August 2022. This Cooker came with the venting system on the top back which is on show, however, on the website Appliance Direct and Hotpoint failed to inform their customers that the vent on the left side operates the grill and the vent on the right side operates the oven. What they failed to inform the customer is that when cooking any food products in the oven, these vents draw out the oils and the steam from the food causing staining on the vents on the top back of the cooker where they are visible. Hotpoint informed me they could be wiped off, however, unless you use an abrasive, you are unable to remove them. Anything that is abrasive would scratch the enamel, therefore, allowing steam to enter into the enamel and cause rusting. Appliance Direct informed me that because this problem does not come under the warranty, there is nothing they can do. I now have a 2-month-old cooker which has staining, which is visible and will only get worse. I would also like to say that I would never buy another Hotpoint product or use Appliance Direct in the future. Hotpoint has taken no responsibility for this design fault and Appliance Direct have taken no responsibility to inform customers either of this design fault before buying. Think very carefully about buying this product - you have been duly warned.