I was not very impressed by this company. I purchased a Ninja kettle after their website stated 10 in stock. When i did not receive any sign of despatch I contacted customer services. It seems they had ordered in the item, and it could be a long time before delivery. I complained and pointed out they should not be selling an item not in stock and ordering it in. After a long drawn out call they managed to get one and send it out. The box was delivered by DPD opened, and the courier took a photo because he was concerned about its state. I have purchased over £600 of items from this company but after this it could be the last. If i had not phoned customer service, I would still be waiting