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Anonymous
Absolutely appalling service. Three fridges delivered all with the same fault. Wanted me to wait until the first was returned before sending me a replacement during a heatwave. Eventually agreed to send a second and collect the first at the same time. This did not happen as drivers hadn't been told to collect it even though I had an email saying they would. Sent the second straight back and the third. Had to wait several days untill the first was collected before they processed my refund which was minus the delivery charge. Half an hour after it was collected had a phone call from a different courier saying they were on the way to collect.
1 year ago
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Appliances Direct has a 4.2 average rating from 5,895 reviews

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