Appalling service and dishonest -
Experience is listed below
Workman caused a leak and the company when fitting a dishwasher - the fitting was not done correctly - having agreed to pay for a plumber to attach the fitting properly and to repair the damage then reneged on the promise, All recorded on their phones. I would advise caution when using this company.
Update - as per my earlier experience I was promised reimbursement and then again assured someone would be in touch from the customer services - no sign of any communication. This reinforces my view that this is less than honest. They have provided lip service as I have left a poor review but not kept their word - again.
Disappointed as I bought from them based on positive reviews.
I will keep this post updated while I wait for an actual response.
3/07/2024 - Still waiting!!
18/10/2024 - still waiting - I would caution anyone from using this company as you can see from my experience they put a reply up to show that they were dealing with the complaint and then radio silence.
I will continue to update this review for as long as it takes until there is some accountability.
Date of experience: 18 January 2024
1 month ago
Appliances Direct has a
4.2
average rating
from
5,902
reviews
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